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WaSERV Customer Readiness Materials

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Interested students for Discovery Accelerator (DA) Training. NOTE: 10 student minimum for vendor training. As of 4/24/2012, 12 students interested
Agency Pre-Vault Guide Version 9 Available upon request*
This document will define and walk an agency through all the key activities in preparation for ingesting email into SSEP WaSERV (aka The Vault) offering. This document supports the efforts of the Agency Implementation Coordinator.  Updated 06/03/2013
Agency Vault Guide, Version 1.0 Available upon request*
This document will define and walk an agency through all the key activities during and after implementing the SSEP WaSERV offering. This document supports the efforts of the Agency Implementation Coordinator.
Sample Vault End User Testing Guide Available upon request*
This document provides Samples to the agency for use in developing their specific end user testing during the Pre-Vault testing phase of the SSEP WaSERV environment.
Vault End User Testing Template, Version 3.0 This Excel document is a template to allow agencies in the Vault to record the results of end-user tests for the most common user tasks with Enterprise Vault in Outlook and Outlook Web App (OWA) clients.

Vault Retention Policy Form, Version 9.1 This document defines an agency’s key retention configuration activities in preparation for vaulting based on an agency’s records retention policy. This document supports the efforts of the Agency Implementation Coordinator. This document supports the efforts of the Vault Implementation Team. Updated 02/25/2014.
WaSERV Pre-Cutover Readiness Checklist, Version 9 This document summarizes the Pre-Cutover tasks and is used by the agency to assert its readiness for WaSERV migration scheduling. Updated 06/03/2013
Top Five Strategies for Getting an Email Archiving Project off the Ground Symantec Fact Sheet: Archiving.
Top Five Reasons Why PST Files Can Be an Information Management Risk Symantec Fact Sheet: Archiving.
*Contact Lance Calisch lance.calisch@cts.wa.gov or Michelle Tuscher michelle.tuscher@cts.wa.gov